Thomler · Get in Touch

We'd love to
hear from you.

Questions, ideas, or just want to say hello — our team is here and happy to help.

Address Torenlaan 5
1402 AT Bussum
Netherlands
Customer Service Hours (ET)
Mon – Fri9:00 AM – 6:00 PM
Sat – Sun9:00 AM – 4:00 PM
We aim to respond within 24 hours.

Send us a message

Frequently Asked

Quick answers

Most orders are delivered within 7–14 business days. You'll receive a tracking link by email as soon as your order ships so you can follow it every step of the way.

We offer a 30-day return window from the date of delivery. Items must be in their original condition. Simply reach out to us and we'll guide you through the process.

Currently we ship within the United States. We're working on expanding to more countries soon — stay tuned!

Orders can be changed or cancelled within 24 hours of placing them. After that, they may already be in processing. Contact us as soon as possible and we'll do our best to help.

Once your order ships, you'll receive an email with your tracking number and a direct link to follow your package in real time.